Is ChatCraft AI really free?

Yes. Since version 3.0 every feature is unlocked with no license. No subscriptions, no upgrade prompts, no hidden costs. You only pay your AI provider directly for the tokens your chatbot uses.

Bring Your Own Key. You create an API key on your provider's dashboard (OpenAI, Anthropic, Gemini, etc.) and paste it into ChatCraft AI settings. You pay the provider directly — ChatCraft AI takes no commission.

Which AI providers are supported?

Eleven: OpenAI, Anthropic (Claude), Google Gemini, Mistral, DeepSeek, Cohere, Hugging Face, Together AI, Groq, OpenRouter and Cloudflare Workers AI. Automatic failover switches to a backup provider if the primary fails.

Does it work with WooCommerce?

Yes. The WooCommerce suite lets customers track orders, search products, check stock, view their orders and receive PDF invoices — all inside the chat. Compatible with any WooCommerce 5.0+ store.

What are the requirements?

WordPress 5.8 or newer and PHP 7.4 or newer with the pdo_sqlite extension. The plugin stores everything in a local SQLite database — no MySQL tables, no external services required.

Can the bot answer with my own content?

Yes, with the RAG knowledge base. ChatCraft AI indexes your pages, posts and products, and you can train it on PDF, DOCX, TXT files and URLs. Answers are grounded in your data, which reduces hallucinations.

Conversations are stored in a local SQLite database protected from direct web access. The plugin includes rate limiting, XSS protection, CSRF nonces and masked API keys. You can configure automatic deletion of conversations after N days.

Can I talk to a human when the bot can't help?

Yes. The Human Handoff feature escalates conversations to your team — in the WordPress admin dashboard or directly in Telegram via the Relay. Human answers are injected into the chat in real time.

ChatCraft AI — Free AI Chatbot Plugin for WordPress